Delete your account

Request deletion

1. If you have Premium, cancel it first in Google Play. Deleting your account does not stop Google Play from charging you.
2. Email support@banaoposter.com with the subject "Delete my Banao Poster account".
3. Include the phone number you use to sign in.

We may ask you to confirm that the number is yours. We will delete your account within 30 days of confirming your request and tell you when it is done.

What we delete

• Your phone number and sign-in account
• Your name, language, and business and contact details
• Your AI tool usage records

What we may keep

We keep purchase and subscription records for up to 8 years where tax or accounting law requires them. We also keep any other records the law requires us to keep, only for as long as it requires.

What is on your phone

Saved posters, photos and logos are on your device. Uninstall the app to remove the app's own copies. Images you saved to your gallery or shared with others are not affected.